Contact Us


Citizen Response Center

The Citizen Response Center is a customer service resource for all residents. If you have questions, complaints, concerns, or just don’t know who to talk to at City Hall, you can submit an inquiry online at www.erie.pa.us/crc or call 814-870-1111. We want all residents to have access to the information they need.

The Citizen Response Center is available to anyone who would like to submit a Complaint, Concern, Compliment, or just has a General Question. An example of each includes:

  • Complaint – My garbage was not picked up.
  • Concern – There is water bubbling up from the street.
  • Compliment – The renovation in Perry Square looks great! Nice job!
  • Question – Where can I obtain a vendor permit?

The Citizen Response Center is open Monday thru Friday from 8:30 AM until 4:30 PM. Outside those hours please submit your query and the CRC will respond as soon as possible. The CRC is unmanned during weekends and holidays.


Pothole Hotline

Please call 814-870-1340 to report any potholes.


Staff Directory

City Hall

626 State Street
Erie, PA 16501-1128

Erie Police Department

Erie Police Department Contact Page

Erie Fire Department

Erie Fire Department Contact Page

Joe Schember
Mayor

(814) 870-1200

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Renee Lamis
Chief of Staff

(814) 870-1206

Kat Blair
Executive Assistant to the Chief of Staff

(814) 870-1202

Adrienne Nannen
Events Manager

(814) 870-1204

Marjorie Bruce
Executive Assistant to Mayor Schember

(814) 870-1200

Laurie Rugare Watson
City Clerk

(814) 870-1293

Christopher Millette
Director

814-870-1285

Monica Gustin
Digital Media & Design Specialist

814-870-1254

Michael Outlaw
Community Liaison

814-870-1236

Mas Sala
Citizen Response Coordinator

814-870-1111

Edward J. Betza
City Solicitor

(814) 870-1230

Jason Checque
Deputy Solicitor

(814) 870-1230

Casimir Kwitowski
Treasurer

(814) 870-1214

Ed Williams
Deputy Treasurer

(814) 870-1219

Maria Deter
Auditor Accountant

(814) 870-1218

Kelly Havrdra
Chief Lien Clerk

(814) 870-1216

Teresa Stankiewicz
City Controller

(814) 870-1339

Lauren Keller
Deputy Controller

(814) 870-1339

Eunice Moore
H.R. Director
(814) 870-1242
Carol MacWhirter
H.R. Assistant Director / Benefits Specialist
(814) 870-1243
Mary Scutella
HR Assistant
(814) 870-1247
Lisa Gomersall
Director
Brian King
Chief Information Officer

(814) 870-1423

Computer Helpdesk
Computer Helpdesk

(814) 870-1420

Debra Smith
Director

(814) 870-1274

David Deter
Assistant Director

(814) 870-1277

Veronica Fields
Grant Administrator

(814) 870-1263

Abigail Skinner
Grant Writer

(814) 870-1271

Melissa Rizzo
Fiscal and Contract Analyst

(814) 870-1264

Kim Dailey
Account Analyst

(814) 870-1257

Sherry Loringer
Fiscal Accountant

(814) 870-1267

Christopher M. Groner
Economic Development Specialist

(814) 870-1272

Emergency After Hours Contact Number: 814-870-1340

Charles Zysk
Director

(814)  870-1450

A.J. Antolik
Assistant Director

(814) 870-1450

James Depalma
Bureau Chief

(814) 870-1450

Sarah Peelman
Sustainability Coordinator

(814) 870-1255

Jason Sayers
City Engineer

(814) 870-1397

LeAnn Parmenter

(814) 870-1379

Andy Zimmerman
Manager of Code Enforcement

(814) 870-1470

Kristy Williams
Office/Licensing Cordinator

(814) 870-1475

Scott Heitzenrater
Building Inspector

(814) 870-1471

Sam Santana
Electrical Inspector

(814) 870-1472

Zack Kindle
Plumbing Inspector

(814) 870-1479

Michael Lavery
Demolition Coordinator

(814) 870-1509

Kelly Neville
Permit Tech

(814) 870-1473

Lindsay Bowers
Permit Technician

(814) 870-1313

Jake Binney
Code Enforcement Officer

(814) 870-1512

Donna Carson
Code Enforcement Officer

(814) 870-1484

Mike Higgins
Code Enforcement Officer

(814) 870-1487

Bud Palotas
Code Enforcement Officer

(814) 870-1496

Steve Yurkewicz
Code Enforcement Officer

(814) 870-1510

Jake Welsh
Chief Zoning Officer

(814) 870-1273

Amy Francis
Zoning Officer

(814) 870-1265

Andrea Kensill
Rental License Compliance Clerk

(814) 870-1478

Lindsay Bowers
Rental License Data Entry Clerk

(814) 870-1449

Jeff Gibbens
Bureau Chief

(814) 870-1340

Basil Ronzitti
Bureau Chief

(814) 870-1364

Paula Trapp
Assistant Bureau Chief

(814) 870-1360

Lenny Malinowski
Maintenance Superintendant

(814) 870-1360

Tim Huemmrich
Industrial Pretreatment Coordinator

(814) 870-1104

Income Tax Collector
(814) 455-2710
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