Contact Us

Citizen Response Center

The Citizen Response Center is a customer service resource for all residents. If you have questions, complaints, concerns, or just don’t know who to talk to at City Hall, you can submit an inquiry online at www.erie.pa.us/crc or call 814-870-1111. We want all residents to have access to the information they need.

The Citizen Response Center is available to anyone who would like to submit a Complaint, Concern, Compliment, or just has a General Question. An example of each includes:

• Complaint – My garbage was not picked up.
• Concern – There is water bubbling up from the street.
• Compliment – The renovation in Perry Square looks great! Nice job!
• Question – Where can I obtain a vendor permit?

The Citizen Response Center is open Monday thru Friday from 8:30 AM until 4:30 PM. Outside those hours please submit your query and the CRC will respond as soon as possible. The CRC is unmanned during weekends and holidays.

City Hall Directory

City Hall

626 State Street
Erie, PA 16501-1128

• Erie Police Department (Room 111)

  Erie Police Department
  

  Erie Police Department Contact Page
  

• Erie Fire Department (Room 509)

  Erie Fire Department
  

  Erie Fire Department Contact Page
  

• Mayor's Office (Room 500)
  Joe Schember

  Mayor

  (814) 870-1200

  

  Renee Lamis

  Chief of Staff

  (814) 870-1206

  

  Niken Astari

  Refugee and Immigrant Liaison

  (814) 870-1345

  

  Aaron Loncki

  Marketing Strategist

  (814) 870-1204

  

  Michael Outlaw

  Community Liaison

  (814) 870-1236

  

  Kathy Wyrosdick

  Planning Director

  (814) 870-1240

  

  Mas Sala

  Citizen Relations Coordinator

  (814) 870-1111

  

  Marjorie Bruce

  Executive Assistant

  (814) 870-1200

  

  Frank Strumila

  Media & Innovation Strategist

  (814) 651-1989

  
• City Clerk (Room 104)
  
  

  Laurie Rugare Watson

  City Clerk

  (814) 870-1293

  
• City Solicitor (Room 505)
  Edward J. Betza

  City Solicitor

  (814) 870-1230

  

  Catherine Doyle

  Deputy Solicitor

  (814) 870-1230

  
• City Treasurer (Room 105)
  Casimir Kwitowski

  Treasurer

  (814) 870-1214

  

  Ed Williams

  Deputy Treasurer

  (814) 870-1219

  

  Maria Deter

  Auditor Accountant

  (814) 870-1218

  

  Kelly Havrdra

  Chief Lien Clerk

  (814) 870-1216

  
• Office of the City Controller (Room 302)
  Teresa Stankiewicz

  City Controller

  (814) 870-1339

  

  Lucy Brabender

  Deputy Controller

  (814) 870-1339

  
• Office of Personnel (Room 300)
  Eunice Moore

  Manager

  (814) 870-1242

  

  Carrie Davison

  Compensation Specialist

  (814) 870-1244

  

  Carol MacWhirter

  Benefits Specialist

  (814) 870-1243

  

  Celeste Raydo

  H.R. Generalist

  (814) 870-1247

  
• Department of Finance (Room 309)
  Paul Lichtenwalter

  Director

  
• Office of Information Technology (Room 305)
  Brian King

  Chief Information Officer

  (814) 870-1423

  

  Computer Helpdesk

  Computer Helpdesk

  (814) 870-1420
• Economic and Community Development
  Debra Smith

  Director

  (814) 870-1274

  

  David Deter

  Assistant Director

  (814) 870-1277

  

  Veronica Fields

  Grant Administrator

  (814) 870-1263

  Jennifer Hoffman

  Business Development Officer

  (814) 870-1275

  

  Abigail Skinner

  Grant Writer

  (814) 870-1271

  

  Melissa Rizzo

  Fiscal and Contract Analyst

  (814) 870-1264

  

  Kim Dailey

  Account Analyst

  (814) 870-1257

  

  Sherry Loringer

  Fiscal Accountant

  (814) 870-1267

  

  Christopher M. Groner

  Economic Development Specialist

  (814) 870-1272

  

  Courtney Lowe

  Executive Secretary

  (814) 870-1270

  
• Department of Public Works (Room 504)
  Emergency After Hours Contact Number: (814) 870-1340
  

  Charles Zysk

  Director

  (814)  870-1450

  

  A.J. Antolik

  Assistant Director

  (814) 870-1450

  
• Bureau of Refuse and Recycling (Room 507)
  James Depalma

  Bureau Chief

  (814) 870-1450

  

  Sarah Peelman

  Sustainability Coordinator

  (814) 870-1255

  
• Bureau of Engineering (Room 400)
  Jon Tushak

  (814) 870-1370

  
• Division of Traffic Engineering (Room 508)
  LeAnn Parmenter

  (814) 870-1379

  
• Office of Code Enforcement (Room 407)
  Andy Zimmerman

  Manager of Code Enforcement

  (814) 870-1470

  

  Kristy Williams

  Office/Licensing Cordinator

  (814) 870-1475

  

  Scott Heitzenrater

  Building Inspector

  (814) 870-1471

  

  Sam Santana

  Electrical Inspector

  (814) 870-1472

  

  Michael Lavery

  Demolition Coordinator

  (814) 870-1509

  

  Kelly Neville

  Permit Tech

  (814) 870-1473

  

  Alexis Westman

  Permit Technician

  (814) 870-1313

  

  Jake Binney

  Code Enforcement Officer

  (814) 870-1512

  

  Donna Carson

  Code Enforcement Officer

  (814) 870-1484

  

  Mike Higgins

  Code Enforcement Officer

  (814) 870-1487

  

  Bud Palotas

  Code Enforcement Officer

  (814) 870-1496

  

  Steve Yurkewicz

  Code Enforcement Officer

  (814) 870-1510

  

  Jake Welsh

  Chief Zoning Officer

  (814) 870-1273

  

  Amy Francis

  Zoning Officer

  (814) 870-1265

  

  Andrea Kensill

  Rental License Compliance Clerk

  (814) 870-1478

  

  Lindsay Bowers

  Rental License Data Entry Clerk

  (814) 870-1449

  
• Bureau of Streets (2001 French Street)
  Steve Sornberger

  Bureau Chief

  (814) 870-1340

  
• Bureau of Sewers (68 Port Access Road)
  Basil Ronzitti

  Bureau Chief

  (814) 870-1364

  Paula Trapp

  Assistant Bureau Chief

  (814) 870-1360

  Lenny Malinowski

  Maintenance Superintendant

  (814) 870-1360

  Tim Huemmrich

  Industrial Pretreatment Coordinator

  (814) 870-1104