Contact Us


Citizen Response Center

The Citizen Response Center is a customer service resource for all residents. If you have questions, complaints, concerns, or just don’t know who to talk to at City Hall, you can submit an inquiry online at www.erie.pa.us/crc or call 814-870-1111. We want all residents to have access to the information they need.

The Citizen Response Center is available to anyone who would like to submit a Complaint, Concern, Compliment, or just has a General Question. An example of each includes:

  • Complaint – My garbage was not picked up.
  • Concern – There is water bubbling up from the street.
  • Compliment – The renovation in Perry Square looks great! Nice job!
  • Question – Where can I obtain a vendor permit?

The Citizen Response Center is open Monday thru Friday from 8:30 AM until 4:30 PM. Outside those hours please submit your query and the CRC will respond as soon as possible. The CRC is unmanned during weekends and holidays.


City Hall Directory

City Hall

626 State Street
Erie, PA 16501-1128

  • Joe Schember
    Mayor

    (814) 870-1200

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    Renee Lamis
    Chief of Staff

    (814) 870-1206

    Niken Astari
    Refugee and Immigrant Liaison

    (814) 870-1345

    Aaron Loncki
    Marketing Strategist

    (814) 870-1204

    Michael Outlaw
    Community Liaison

    (814) 870-1236

    Kathy Wyrosdick
    Planning Director

    (814) 870-1240

    Mas Sala
    Citizen Relations Coordinator

    (814) 870-1111

    CityGrows
    Marjorie Bruce
    Executive Assistant

    (814) 870-1200

    Frank Strumila
    Media & Innovation Strategist

    (814) 870-1202

  • Daniel Spizarny
    Police Chief

    (814) 870-1113

    Jon Nolan
    Deputy Chief, Patrol Division

    (814) 870-1127

    Mike Nolan
    Deputy Chief, Criminal Investigations Division

    (814) 870-1561

    Mark Sanders
    Professional Standards

    (814) 870-1299

  • Guy Santone
    Fire Chief

    (814) 870-1400

    Joe Walko
    Assistant Fire Chief

    (814) 870-1596

    John Widomski
    Chief Fire Inspector

    (814) 870-1402


  • Laurie Rugare Watson
    City Clerk

    (814) 870-1293

  • Edward J. Betza
    City Solicitor

    (814) 870-1230

    Catherine Doyle
    Deputy Solicitor

    (814) 870-1230

  • Casimir Kwitowski
    Treasurer

    (814) 870-1214

    Ed Williams
    Deputy Treasurer

    (814) 870-1219

    Maria Deter
    Auditor Accountant

    (814) 870-1218

    Kelly Havrdra
    Chief Lien Clerk

    (814) 870-1216

  • Teresa Stankiewicz
    City Controller

    (814) 870-1339

    Lucy Brabender
    Deputy Controller

    (814) 870-1339

  • Connie Cook
    Manager
    (814) 870-1241
    Carrie Davison
    Compensation Specialist
    (814) 870-1244
    Teri Ferko
    Benefits Specialist
    (814) 870-1243
    Carol MacWhirter
    Leave Specialist
    (814) 870-1247
  • Paul Lichtenwalter
    Director
  • Brian King
    Chief Information Officer

    (814) 870-1423

    Computer Helpdesk
    Computer Helpdesk

    (814) 870-1420

  • Christopher M. Groner
    Director

    (814) 870-1272

    Debra Smith
    Assistant Director

    (814) 870-1274

    Abigail Skinner
    Grant Writer

    (814) 870-1271

    Jennifer Hoffman
    Business Development

    (814) 870-1275

    Christina Strub
    Contract Compliance Specialist

    (814) 870-1276

    Sharon Desser
    Executive Secretary

    (814) 870-1270

    Melissa Rizzo
    Fiscal Administrator

    (814) 870-1264

    Kim Dailey
    Accountant

    (814) 870-1257

    Sherry Loringer
    Accountant

    (814) 870-1267

  • Emergency After Hours Contact Number: (814) 870-1340
    Dave Mulvihill
    Director

    (814)  870-1450

    Charles Zysk
    Assistant Director

    (814) 870-1450

  • James Depalma
    Bureau Chief

    (814) 870-1450

    Sarah Galloway
    Recycling Coordinator/Arborist

    (814) 870-1255

  • John Tushak

    (814) 870-1370

  • LeAnn Parmenter

    (814) 870-1379

  • Andy Zimmerman
    Manager of Code Enforcement

    (814) 870-1470

    Gail Normandeau
    Office/Licensing Cordinator

    (814) 870-1475

    Scott Heitzenrater
    Building Inspector

    (814) 870-1471

    Sam Santana
    Electrical Inspector

    (814) 870-1472

    Michael Lavery
    Demolition Coordinator

    (814) 870-1509

    Andrea Kensill
    Permit Technician

    (814) 870-1473

    Jennifer Puz
    Permit Technician

    (814) 870-1313

    Jake Binney
    Code Enforcement Officer

    (814) 870-1512

    Donna Carson
    Code Enforcement Officer

    (814) 870-1484

    Tony Lombardi
    Code Enforcement Officer

    (814) 870-1487

    Anthony Maggio
    Code Enforcement Officer

    (814) 870-1483

    Bud Palotas
    Code Enforcement Officer

    (814) 870-1496

    Steve Yurkewicz
    Code Enforcement Officer

    (814) 870-1510

    Jake Welsh
    Chief Zoning Officer

    (814) 870-1273

    Jenna Gorney
    Zoning Officer

    (814) 870-1265

    Darlene Blanks
    Rental License Compliance Clerk

    (814) 870-1478

    Kristy Williams
    Rental License Data Entry Clerk

    (814) 870-1449

  • Steve Sornberger
    Bureau Chief

    (814) 870-1340

  • Basil Ronzitti
    Bureau Chief

    (814) 870-1364

    Paula Trapp
    Assistant Bureau Chief

    (814) 870-1360

    Lenny Malinowski
    Maintenance Superintendant

    (814) 870-1360

    Tim Huemmrich
    Industrial Pretreatment Coordinator

    (814) 870-1104

Income Tax & Local Service Tax Room 107
Berkheimer Income Tax Collector Phone: (814) 455-2710
Fax: (814) 870-1223
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